By “sales contract” we mean the contract which has as its object the purchase of goods and products at a distance by a consumer customer and the supplier MonfarmaME. the contract is concluded using only the Internet technologies made available by the Supplier at the address www.monfarmame.com The Customer, by electronically confirming the order, declares to have read and fully accept the conditions of sale and payment indicated in the purchase process and in this contract; it also undertakes to read, print and keep the conditions of sale listed below as required by articles Check which Law is applicable in UAE. It is expressly forbidden to insert false and / or invented personal data in the registration form to collect data necessary for the completion of the order and it is also expressly forbidden to enter data of third parties or make multiple registrations for a single consumer. MonfarmaME reserves the right to approve.
MonfarmaME accepts payment for products purchased on the site by credit card (through PayPal servers), and bank transfer.
PayPal: Your credit card data will be entered directly on PayPal’s secure servers (for non-holders of a PayPal account), www.Monfarma.com cannot in any way view and / or save the information entered.
Bank transfer: takes place by transferring the order amount to our current account, provided during the purchase phase. For security reasons related to this payment method, there will be processing and shipping times ranging from 5 days to 10 working days.
The reserve affixed to the courier’s bill allows us to request the full or partial refund of transport damage, without the reserve you will be solely responsible and the damage will be entirely at your expense, guilty of having received a package damaged for intact. You must always make a reservation even if the packaging is intact, motivating I accept with reservation for verification . The product must be strictly checked within 2 calendar days of receipt as specified in article 1698 of the civil code, after this time all our responsibility will expire.
The damage must be reported no later than 48 hours from receipt of the products, after this deadline Monfarma will decline any responsibility. The report must be sent by e-mail to info@Monfarma.com. by sending photos of the damage and any video where necessary, of the conditions of the packaging including the polystyrene of the packaging, and indicating the exact reserve wording on the courier’s bill (as per instructions) without this information managinge the practice will be impossible.
Damage occurring in light after unpacking must be notified within 8 days (DDT), 7 days Fridays and holidays excluded (CMR), from delivery, by registered letter to the carrier, holding him responsible for all possible consequences.